Statistics:
Vertical Response conducted an
extensive survey in 2006 that analyzed email marketing trends by
industry. The report concluded that
organizations
that cater to enthusiasts,
such as
art galleries,
wineries, life coaches, fitness centers and religious
organizations experienced the best results with email marketing.
Smaller
businesses with retail locations that foster a rapport with
customers also experienced better response rates.
See the entire report from
Vertical Response.
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In the US,
88% of adult
Internet users have personal email accounts.
eMarketer estimates that 147 million people across the country
use email almost every day.
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Studies show that email
marketing has the highest return on investment (ROI):
·
Email ROI vs.
$1 dollar spent: $51.45
·
Print Catalogs:
$7.20
·
Non-email
Internet Marketing: $21.08
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In a study that asked
respondents what their most important advertising tactics would
be for 2007, the results revealed the following:
Email
Marketing: 83.2%
Search Marketing: 61.7%
Display Ads: 36.2%
Traditional Direct Marketing:
27.7%
In addition, 55.3% of
respondents said they planned to use email mainly because of its
ability to drive incremental revenue.
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In a survey conducted prior to
the holiday season 2006, 300+ retailers reported their plans to
ramp up holiday sales. Retailers reported that to build customer
relationships, they planned to:
·
Send regular
emails: 80%
·
Use a database of
customer information/demographics: 54%
·
Offer VIPs
special deals such as free shipping: 44%
·
VIP special
events: 40%
·
Frequent shopper
programs: 38%
·
Develop targeted
programs: 28%
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Most influential aspect of
marketing email:
·
Discounts or
money off: 27%
·
General interest
in product: 24%
·
Prize draw: 20%
·
Brand
familiarity: 20%
·
Attractive
images: 5%
·
Humor: 4%
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Email conversion rates for
e-retailers: